Looking after our students is always a priority. We believe it’s easier to learn when you feel happy and comfortable, which is why we’re committed to student welfare and safety. Our aim is for all students to feel secure and content. We promise to give you a friendly welcome and provide any personal support you need to help adjust to life in a strange country. Our centres should feel like friendly and supportive places of learning.
If you have difficulties with sight or hearing, we may be able to provide some help for you in the classroom. Please tell us before you book your course so that we can decide how best to help you.
If you are dyslexic, it’s important to tell us in advance, especially if you are planning to take an examination. We can make special arrangements for you but we need to know in good time.
We have suitable centres for clients in wheelchairs or those with serious mobility impairments.Please check with us before booking.
Your health and safety are very important to us. Our schools keep high standards as we follow all relevant legislation relating to Health and Safety.
We carry out regular risk assessments in all of our schools, including regular fire drills to ensure everyone can leave the building safely in an emergency. Our buildings are carefully maintained and we keep a high standard of hygiene in catering areas.
When students leave the school as part of a lesson or trip, our staff are trained to consider any risks and minimise the possibility of problems.
Our staff are there to support you with any questions or problems. They can help with practical issues, such as finding a doctor if you feel ill, or giving advice about opening a bank account. They are also available for accommodation queries, or even if you just feel lonely or homesick. It’s important that you have a comfortable stay while you study and can make the most of your time at our centres.